New Solid Waste and Recycling Agreement Updates

On December 14, 2023, the City of Laguna Hills issued a formal request seeking proposals from qualified firms to provide municipal solid waste and divertible materials collection, processing, disposal, and transportation services for the next contract period. 

After competitive evaluation of submitted proposals, the City Council awarded the contract to CR&R on June 25, 2024 to continue as Laguna Hills’ waste collection partner, providing trash, organics, and recycling services.

Starting July 1, 2025, CR&R begins a new contract with the City, introducing several service enhancements to promote sustainability in our community and comply with California state laws. For more information about the CR&R contract, click here: Trash & Recycling Services. 

Contact CR&R 


CR&R Customer Service for Laguna Hills: 949-849-5771

 

Angelo De Guzman, CR&R

Senior Sustainability Lead

angelod@crrmail.com


New Cart Exchange Begins February 2025


CR&R’s new contract with the City requires CR&R to provide all new carts and bins to residents and businesses. From February to April 2025, CR&R will be exchanging residents and businesses current carts with new carts. To find you new cart delivery date use the Cart Exchange Delivery Tool

new carts

CR&R Transition Mailings

City Direct Mailer - November 2024

New Agreement Enhancements


  • New carts and bins for residential, multi-family, and commercial accounts
  • All New Vehicles
    1. New vehicles for waste collection, equipped with enhanced safety features including collision avoidance sensors, fire suppression systems, and leak detection monitoring
    2. Zero-emission electric truck for cart and bin deliveries and household hazardous waste collection
    3. Lightweight trucks for collection of commercial recyclables
  • Increased Bulky Item Collection
    1. Residential: 3 pick ups per year, up to 10 items per pick up per household
    2. Multi-family (apartment communities): 10 pick ups per year for each multi-family property, up to 10 items for pick up at each enclosure
    3. Annual drop off day for Single Family & Multi-family
  • Household Hazardous Waste Collection
    1. Residential: 2 pick ups per year per household
    2. Annual drop off day for Single Family & Multi-family
  • Sharps Waste Collection: unlimited mail back kits
  • 2 Annual Compost Giveaway Events for residents